Skip to main content

Hotel Interactive Radio Show, This Week in Hospitality

Hotel Interactive Network

Each week, Hotel Interactive presents This Week in Hospitality, an in-depth discussion on the week�s most prevalent hospitality industry issues. The show features top industry leaders, as well as critical news and analysis sure to educate, empower and entertain anyone in the lodging business. Other special interest programs are also included from time to time.

Archived from iTunes at https://itunes.apple.com/us/podcast/hotel-interactive-radio-show-this-week-in-hospitality/id414235576. Items in this collection are restricted.

PART OF
Podcasts
More right-solid
SHOW DETAILS
up-solid down-solid
eye
Title
Date Published
Creator
Hotel Interactive Radio Show, This Week in Hospitality
Oct 23, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
You may know Teresa Strasser from her time on the Adam Carolla radio show and from TV’s The List. She’s also a family travel expert for Best Western Hotels & Resorts’ consumer facing youmustetripping.com website. Glenn’s always loved her wit and willingness to exploit herself, but mostly her children, for a good laugh that delivers practical information and the truth about our shared human experience. You’ll learn all about what family’s really want from a hotel experience and...
Hotel Interactive Radio Show, This Week in Hospitality
Oct 16, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
Never a fan of the restaurants, Glenn chats with Marco and admits he feels connected to the brand when it’s in hotel form. It’s a tough thing to admit, but when you have a company that really knows its essence and how to relate to its customers you get a winning product and a unique experience. That’s what a great hotel company is all about and in this show you’ll learn all about how it appeals to its customers and where it’s going. And boy are they going. You won’t believe how much...
Hotel Interactive Radio Show, This Week in Hospitality
Oct 2, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
In this episode Glenn speaks with the President & CEO of Outrigger Resorts David Carey. They discuss: The company’s incredible 68 year history and how it’s founder created modern Hawaii tourism How the company straddles continents and appeals to varied groups of people How they fit into the Hawaiian market and their expansion plans throughout Asia/Pacific How the company has embraced sustainability in an organic way Much Much more
Hotel Interactive Radio Show, This Week in Hospitality
Sep 25, 2015 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
They discuss: Overall success of Red Roof, RevPAR Index growth Launch of Red Roof PLUS+ and the upscale economy segment Listening to customers and implementing those ideas into product design Delivering meaningful customer service. Discussing the company’s growth strategy in detail, including Canada, Brazil and Thailand. And how these executives found success in the hotel business.
Hotel Interactive Radio Show, This Week in Hospitality
Sep 4, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
Technology and knowhow have conspired to reinvent how you ensure your hotel is getting the best price for every room, every single day of the year. To help us through this new paradigm Glenn speaks with two leaders from Duetto, which provides revenue strategy solutions for the industry in a wholly new way. They are Patrick Bosworth, Chief Executive Officer and Co-Founder and Marco Benvenuti, Chief Analytics and Product Officer and Co-Founder. They have a wide ranging discussion about the...
Hotel Interactive Radio Show, This Week in Hospitality
Aug 24, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
We learn about the history of the company, why management companies seem to have exploded on the scene during the past 15 years, and what it’s like growing up in the business and how the hotels industry has changed over time. Plus, they discuss staying sharp with your business acumen during this unbelievable record breaking time. We don’t want you to get lazy now!
Hotel Interactive Radio Show, This Week in Hospitality
Aug 17, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
To help us discover that excellence within you, we have Matt Woodruff, SVP Brand and Guest Excellence of Hospitality Ventures Management Group. They talk about creating the ultimate guest experience by imbuing an attitude of excellence in their associates which leads to better customer service. It’s a lot more complicated than just an attitudinal shift by creating the ‘excellence’ mindset. It’s completely different than being ‘good’ and we share how you and you
Hotel Interactive Radio Show, This Week in Hospitality
Aug 7, 2015 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
At some point he realized while design is great, ownership is where people are finding the most success. We learn how he started with small slices of ownership investment and how he is building a major property portfolio. He’s even bringing a major Chinese hotel brand here to the United States, a very interesting strategy we haven’t seen before. They also discuss how to keep creative and how to keep pushing yourself so you never rest on your laurels, giving back through charitable efforts...
Hotel Interactive Radio Show, This Week in Hospitality
Aug 5, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
The guys chat about many issues including the state of extended stay and how Marriott is emphasizing its extended stay brands such as TownePlace Suites, ensuring guests are empowered to keep their home routine while on the road, embracing new technology such as mobile check in and how to keep customer service up to par in this new world. Very informative chat where you are sure to learn much more than expected.
Hotel Interactive Radio Show, This Week in Hospitality
Jul 16, 2015 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
To Larry Broughton there is a severe leadership gap in the hotel business and we explore the reasons why. But he also has an answer and in this wide ranging podcast we talk about leadership and what that really means. Beyond that we dissect American society to better understand how our psyches and life experiences mold our attitudes and points of view when it comes to our professional careers. We also talk about why grit is so important and how Larry coming from an army Green Beret background...
Hotel Interactive Radio Show, This Week in Hospitality
Jul 10, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
They talk about so many topics in this free flowing conversation it’s a great ride listening to it all come together. Topic include: The effectiveness of humor in advertising, successfully mastering humor to break through advertising clutter, utilizing microsites to enhance branding, finding the right way to connect with your guest through marketing, debunking the myth of the millennial traveler while also deciphering how to earn their future business as they age, the company’s new Del Sol...
Hotel Interactive Radio Show, This Week in Hospitality
Jun 30, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
Camelback is a major ski area and they’ve been upping the summer fun quotient too. So we took opportunity to speak with Michelle Wescott, Director of Group Sales on how the new property will change the area’s dynamic for both families and meetings. Mind you this is no ordinary hotel, but houses the largest indoor water park in the northeast United States as well as a host of other indoor and outdoor amenities. So we chat with Michelle about all sorts of topics such as how to attract...
Hotel Interactive Radio Show, This Week in Hospitality
Jun 19, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
This wide ranging interview covers the state of their brands, the rapidly changing face of economy/budget hotels, what consumers really want and we get a better understanding of the man himself with some great tips for career minded people to find success in this business.
Hotel Interactive Radio Show, This Week in Hospitality
Jun 5, 2015 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
To understand the philosophy about the company’s new direction, we spoke with Bruce Haase, CEO and Mike Varner, SVP Brand Strategy and Marketing. The share all the info you need to know about why they made the big change, how it affects current hotels and the reason they feel this move is great for owners and customers. And of course we learn about the genesis of their newest and more upscale brand Woodspring Suites Signature. This is an amazing conversation about brand and consumer behavior...
Hotel Interactive Radio Show, This Week in Hospitality
May 29, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
In fact he has Ron Pohl, SVP Brand Management; Mike Muir, VP North American Development and the developer of the first ever vib Richard Morello of Rebuild Miami Edgewater. Miami is a great place for the brand to debut and we get into all the specifics of the brand and why Rebuild Miami Edgewater has confidence this brand will deliver strong returns.
Hotel Interactive Radio Show, This Week in Hospitality
May 8, 2015 Hotel Interactive Network
audio
eye 2
favorite 0
comment 0
Glenn chats with Red Lion CEO Greg Mount and Executive Vice President and Chief Marketing Officer Bill Linehan about their just closed deal to buy the GuestHouse International and Settle Inn portfolio, which will add 73 hotels to the company’s portfolio. But more important transforms the company from a regional player to a national powerhouse. They also discuss the new RL Hotel concept and many of the other exciting things going on throughout the organization.
Hotel Interactive Radio Show, This Week in Hospitality
Apr 27, 2015 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
So this week Glenn is chatting with HM Bookstore founder Rick Tomjenovic, who also happens to be a Partner in Tri-Star Hotel Group (http://www.tristarhotels.com) who’s in charge of operations and more. Rick is a guy who totally gets the importance of a well-trained team and wants to empower others to find new heights of success. In fact, he started HM Bookstore (www.hmbookstore.com) to give hoteliers the tools they need for success. They have amazing materials hoteliers can use to make sure...
Hotel Interactive Radio Show, This Week in Hospitality
Apr 8, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
He’s chatting with Rajiv Trivedi, La Quinta’s Executive Vice President and Chief Development Officer all about the new Del Sol prototype, the first of which is about to open. And to share his thoughts on the opening we also have the owner of that very hotel Mike Patel on the show too.
Hotel Interactive Radio Show, This Week in Hospitality
Mar 30, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
He’s chatting with the legendary Bruce Ford, SVP Business Development with Lodging econometrics about pretty much everything hotel industry related. You’ll laugh, you’ll cry and there is a possibility you will learn something.
Hotel Interactive Radio Show, This Week in Hospitality
Feb 13, 2015 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
The guys really get into and talk about the fundamental changes coming to a hotel near you. Using the new concept they created along with Red Lion, we get a deep dive into the future of lodging. From how guests will use a hotel to ways owners can make more money, it’s all part of one of the most fascinating interviews you’ll hear all year.
Hotel Interactive Radio Show, This Week in Hospitality
Feb 6, 2015 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
So far it’s just in New Jersey and Nevada so Glenn tracked down Lawrence Vaughan who runs the online gaming site Real Gaming. Born out of the locals favorite South Point Hotel in Las Vegas, the guys talk all about this interesting aspect of the hospitality industry. Very educational and quite an interesting look at a facet of the industry that hasn’t been discussed much.
Hotel Interactive Radio Show, This Week in Hospitality
Jan 23, 2015 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
During the chat they break down $7.1 billion ski-industry and what that means for tourism in a top ski town. Additionally, Bill also shares his marketing expertise with us revealing how a city can come together as a collective to all find success. Did you know that Park City is the biggest ski resort in the USA after Vail Resorts bought Park City Mountain Resorts (PCMR) for $182.5 million this Sept. and announced they’ll connect Canyons Resorts and PCMR to form a 7,000-acre+mega resort. And...
Hotel Interactive Radio Show, This Week in Hospitality
Jan 16, 2015 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
But he is super happy because he had the chance to line up two great interviews with amazing Hilton executives. First up is Jim Holthauser, EVP Global Brands for Hilton Worldwide. Jim also happens to be one of Glenn’s all-time favorite industry people and they have a great conversation on the state of travel today and how Hilton wants to overall up the experience quotient at its hotels through technology. It’s all about turning a transaction business into an experiential one. Then Glenn...
Hotel Interactive Radio Show, This Week in Hospitality
Jan 9, 2015 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
This week he’s at Hard Rock Hotel Las Vegas and dives in deep with Assistant General Manager Gary Scott. We all know Hard Rock set the stage for cool Las Vegas when it first opened back in the mid-1990s. And we also know it expanded in a huge way by opening up new towers and an expanded casino. But ack! They did it just as the Great Recession destroyed the economy. Management fell, ownership changed a couple of times, management changed up again and now the property is looking to get its mojo...
Hotel Interactive Radio Show, This Week in Hospitality
Dec 29, 2014 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
As a kid of the 80s, Editor-in-Chief Glenn Haussman grew up to the sounds of bands like Journey, Whitesnake, Night Ranger, Def Leppard and Bon Jovi. Not all were amazing, but for good or bad they all got seared into his brain. So when he had the chance to interview a couple of guys from the cast of Rock of Ages (http://rockofagesmusical.com), which takes place in a Los Angeles music club in 1987, he doffed his mullet and parachute pants and knew it was hammer time. So this week Glenn chats with...
Hotel Interactive Radio Show, This Week in Hospitality
Dec 17, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
This week we’re once again in Vegas and talking food. Editor in Chief Glenn Haussman sits down with one of the most preeminent restaurateurs and industry influencers, Elizabeth Blau. (http://elizabethblau.com/) Now you may not know her name but she has influenced food across the country in a very real way. She owns restaurants in Las Vegas with partners such as Rock and Roll Chef Kerry Simon (Palms Place) and Cake Boss Buddy Valastro (Ventian/Palazzo) plus several of her own including the...
Hotel Interactive Radio Show, This Week in Hospitality
Nov 7, 2014 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
Editor in Chief Glenn Haussman sits down with owner Michael Signorelli to chat about how the restaurant still remains relevant and incidentally delicious all these years later. We also hear great stories from the past regarding, Elvis, The Rat Pack and many more. Even Mario Andretti races his way into this tale. We’re also joined by Kevin Ball, who’s not just Corp. VP - Purchasing & Strategic Sourcing with American Casino & Entertainment Properties (you know the Stratosphere, right?...
Hotel Interactive Radio Show, This Week in Hospitality
Oct 3, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
So when Editor in Chief Glenn Haussman was last in Vegas he sat down and chatted with him in what became one of the best interviews of the year. He has amazing perspective and has also just finished his tenure as Chairman of Meeting Planners International’s Board of Directors so he has amazing perspective. Really fun and fast paced conversation you’re guaranteed to love.
Hotel Interactive Radio Show, This Week in Hospitality
Sep 26, 2014 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
MGM Resorts International has a massive number of rooms on the Las Vegas Strip comprised of properties such as Bellagio, Mirage, Mandalay Bay, Aria and many more. With so many city sized properties in one place it’s amazing they can keep properties fully stocked. From bars of soap to bottles of booze anything and everything that is used or consumed must be sourced, ordered, paid for and delivered. And it’s up to the procurement department to make sure it all goes smooth. In this episode...
Hotel Interactive Radio Show, This Week in Hospitality
Sep 22, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
That would be Atlantic City. The city’s casino business is being decimated and in this episode we share with you the real reasons that precipitated the closure of a third of the city’s casinos. While we do feel bad about all those job losses, this market had decades to ensure the city’s vibrancy and frittered it away for easy money. So we examine what went wrong and how they should have taken a page from Las Vegas, a gaming town that continually and expertly reinvents itself.
Hotel Interactive Radio Show, This Week in Hospitality
Sep 11, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
Management companies have been around for decades, but after the Great Recession there was a sharp jump in the number of these companies as hotels looked for more profits.We chat with someone who has been in the business for decades and is a master hotelier. We’re talking about Bill DeForrest, President and CEO of Spire Hospitality. In the business for 35 years he shares stories from his career, what a long standing management company can do to a hotel’s bottom line and empowers YOU to be...
Hotel Interactive Radio Show, This Week in Hospitality
Sep 2, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
In today’s show we learn all about this different approach to hospitality from the President and CEO of BridgeStreet Global Hospitality, Sean Worker. Sean had plenty of experience in the traditional hotel world before switching to this specific nice. You’ll hear about how this business work, why it’s successful, what are consumers’ expectations and what does this trend mean to your business. Get more information on BridgeStreet Global Hospitality at: http://www.bridgestreet.com/.
Hotel Interactive Radio Show, This Week in Hospitality
Aug 22, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
This week Glenn chats with Vantage Founder, President and CEO Roger Bloss to fully understand what the deal means to his company, hoteliers and the competition. We also get an update from Bloss on other stuff going on in the company and get his insight on some other stuff his company is working on and where he sees opportunity. Get more information on Vantage and the acquisition: www.vantagehospitality.com We go deep with this show to give you folks amazing insight.
Hotel Interactive Radio Show, This Week in Hospitality
Aug 15, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
First up is Judy Christa-Cathey, VP, Focused Service Brand Marketing, Hilton Garden Inn and Hampton Hotels. This is a great interview focusing on how people are wasting away their lives doing chores rather than spending time with family. We take a deep look at a new survey tied around Hampton’s Embrace Your Weekend Self campaign and how they are tying the survey to a great new marketing campaign that encourages people to take a special quiz determining the city that they should visit. Try the...
Hotel Interactive Radio Show, This Week in Hospitality
Aug 1, 2014 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
Hotel Interactive Radio Show, This Week in Hospitality
Jul 18, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
So for this week Glenn chats with John Yazbeck, Director of Sales and Marketing of the rebranded Wyndham New Yorker Hotel and we take you through what it’s like running a hotel through such a big project and how to position a hotel for a bright new future. It’s a very interesting and detailed chat you’ll find fascinating.
Hotel Interactive Radio Show, This Week in Hospitality
Jul 11, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
Here’s the scoop: Editor in Chief Glenn Haussman is in New York City getting set for the NYU Hospitality Conference and is chatting with Brice Ford of Lodging Econometrics. They talk about the state of the hotel industry, have some laughs and provide you with pointers on how to leverage the current lodging landscape. They also chat about trends and the North American hotel development pipeline.
Hotel Interactive Radio Show, This Week in Hospitality
Jul 3, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
Wogernese and his team are doing what the big brands have found elusive; building a brand focused on small town America. The all new construction brand and its sister conversion brand Boarders Inns and Suites are exploding and it’s amazing to us just how quick these folks are growing. Best part is the company never expected to see the success they had. In fact, they only did this company because people were demanding it. How could that be? We expose the ingredients of the secret sauce in this...
Hotel Interactive Radio Show, This Week in Hospitality
Jun 20, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
Of course he can’t do a show like this on his own so he gathered some of the crew together to make this show special. We have Mark Viola and back after some absence Bruce Ford of Lodging Econometrics. The guys chat about cultural differences in The Mediterranean, the true meaning of opulence and why do they seem to have it figured out in this part of the world. Then of course they cover the global hotel scene giving you incredible insight into the global new construction pipeline. Expect to...
Hotel Interactive Radio Show, This Week in Hospitality
May 30, 2014 Hotel Interactive Network
audio
eye 2
favorite 0
comment 0
So this week he chats with partner Rob Weakley about how Rose. Rabbit. Lie. is reinventing a trifecta of offerings by injecting more experience into meals and entertainment. We explore how this venue is going to again change the rules of Las Vegas while proving that creating something that is bigger and costs more money is inherently more impressive. Rose. Rabbit. Lie is akin to a Grateful Dead show, you never know what you are going to see and every experience is different. What are they...
Hotel Interactive Radio Show, This Week in Hospitality
May 23, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
They all explore what it takes to develop a new hotel that consumers crave and hotel developers find profitable. We also talk about maximizing space to increase sales throughout different day parts, creating the extended stay guest experience and a lot more than you ever expected.
Hotel Interactive Radio Show, This Week in Hospitality
May 19, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
First up we speak to Jon Gray, the VP/ General Manager of The Linq, a brand new district linking – of course – the Flamingo and The Quad with major new shopping, dining and entertainment options such as that massive new 550-foot tall observation reel. Glenn apologizes for being so effusive but sometimes he gets giddy when seeing a project that just makes so much sense! Here you’ll learn the history of the project and how it’s playing into current consumer trends. Then Glenn hoofs it...
Hotel Interactive Radio Show, This Week in Hospitality
May 9, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
Since they’re at such an historic hotel, they decided to chat with Doug Browne, President of Peabody Hotels & Resorts as well as General Manager of the property. Lot’s of great stories here from Doug, who has seemingly met everyone there is to know; presidents, entertainers and even Oprah. Plus we take a look at the company’s new strategy of going asset light and pursuing management deals rather than ownership positions. Oh yea, we even find out what’s the deal with the ducks.
Hotel Interactive Radio Show, This Week in Hospitality
May 6, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
In the case of downtown Las Vegas, there has been a burst of new cultural centers, restaurants and bars that are turning this area into a true urban environment. And when mixed up with new casino resorts such as Downtown Grand, it’s had the effect of reenergizing and transforming this part of town into something very different than what you see on The Strip. To show you how far downtown has come we chat with Seth Schorr, the CEO of Downtown Grand (http://www.downtowngrand.com) about how they...
Hotel Interactive Radio Show, This Week in Hospitality
Apr 25, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
First up Mark speaks with Bob Cote with Tanque Verde Ranch. Bob and Mark talk about life on the ranch and discuss the ranch’s rich history. They also talk about the positive impact the ranch has on families and create long lasting memories. Of course all wouldn’t be complete without a discussion about the ranches amazing cuisine. Then he’s on to… Executive Sous Chef Jesse Hansen for the Four Seasons Resort Scottsdale at Troon North. Jesse discusses what made him become a chef and the...
Hotel Interactive Radio Show, This Week in Hospitality
Apr 11, 2014 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
So for the April 11, 2014 show we start off with an interview with Hung Luk, COO of the Lam Group, a premier New York City hotel development company. Masters at creating new properties in the country’s hottest hotel market their next may prove to be a masterstroke. That project is of course the much anticipated Virgin Hotel New York. Not yet going vertical we get a sneak peek into the future and chat with Hung about this project their overall New York strategy. Then Glenn chats sustainability...
Hotel Interactive Radio Show, This Week in Hospitality
Mar 28, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
So for the March 28, 2014 show we chat with Joel Eisemann, Chief Development Officer, The Americas and Jennifer Gribble, Director, Head of Americas Holiday Inn Express Brand, IHG. The prototype is the result of extensive consumer research, the participation of existing Holiday Inn Express owners and IHG. So what is the prototype all about? How did all these groups come together to create a hopefully successful product? Listen and learn all about how the property costs about the same as the...
Hotel Interactive Radio Show, This Week in Hospitality
Mar 11, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
We find out how an automotive parts supplier got into the casino business, what makes him tick, how he is doing his part to revitalize downtown Las Vegas, his relationship with Vantage Hospitality’s Lexington Legacy Collection and plenty more. If you want to hear a great story about a regular conquering the Las Vegas casino scene against the big boys you’ll love this interview.
Hotel Interactive Radio Show, This Week in Hospitality
Feb 21, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
So for the February 21, 2014 show they are all about spas. Why? This Four Seasons has the system’s largest spa and boy is it amazing. Focused on wellness and healing, it has everything people need to learn how to live a richer, better life. Damien Craft, Spa Director, shares his secrets to creating amazing spa experiences that will wow in house guests and help boost local business. And no, Glenn and Mark did not get any spa treatments while there. But they sure wish they did because this...
Hotel Interactive Radio Show, This Week in Hospitality
Feb 7, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
In this show they talk anything and everything about designing Best Western Hotels. You learn all about how hotels are designed differently for various brand designators and all about their in house design team. And then Glenn and Amy discuss the new extended stay prototype and how Best Western will be creating a vignette presenting the concept at the upcoming HI Connect Design show on April 2-4 in Nashville, TN. Lean more about HI Connect Design www.hiconnectdesign.com
Hotel Interactive Radio Show, This Week in Hospitality
Jan 31, 2014 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
For today’ show we have two great segments. First up is David Kong, president and CEO of Best Western International. Kong has been shaking up him brand for the past few years by introducing descriptors to clearly define its myriad hotels for consumers. Now they’re looking to debut a brand-new extended stay product, which is already getting many inquiries even before plan are finalized. Plus we get into the state of the brand and where it’s headed. Get a sneak peak at the new extended stay...
Hotel Interactive Radio Show, This Week in Hospitality
Jan 24, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
Plus this interview sets the stage for the company’s major participation in the upcoming HI Connect Design event taking place April 2-4, 2014. Marriott has selected this game changing event over all other industry wide shows to debut the all new look and feel of Marriott Hotels. And to share the inside scoop with you we have the minds putting together this exciting project including (in alphabetical order): Dave Lippert, VP Procurement, Architecture and Construction. Morriah Mryszuk, Senior...
Hotel Interactive Radio Show, This Week in Hospitality
Jan 17, 2014 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
Moonen, as you may know, is a major star on the culinary scene and has a pair of two restaurants in Las Vegas located at Mandalay Bay. We love eating at his amazing RM Seafood and his recently debuted Rx’s Boiler Room is getting great reviews for its trend forward approach to food. During the show the guys discuss Rick’s history and motivations to be a chef, how he sees the current state of the food business, his passion for caring about the oceans and how he strives to spread the gospel...
Hotel Interactive Radio Show, This Week in Hospitality
Jan 10, 2014 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
David G. Schwartz is not just a PhD but also the Director, Center for Gaming Research, at the University of Nevada Las Vegas, an amazing historian as well as the author of several books including Roll The Bones, which is a history of gambling since the dawn of time and his newest, Grandissimo: The First Emperor of Las Vegas, the story of Caesars Palace developer Jay Sarno. Glenn and David speak about how a nice guy from Jersey winds up with a job like this, some history highlights of Las Vegas...
Hotel Interactive Radio Show, This Week in Hospitality
Dec 19, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
First we speak with one of our favorite CEOs, Vantage’s Roger Bloss. He doesn’t mess around and is frank, open and honest about his business. You’ll hear all about what the company has been up to and learn how this company has gotten to 1,100 hotels in less than 15 years with brands such as Americas Best Value Inns and Lexington Collection. Yup, that’s an industry record. We also talk about defining corporate culture and why Bloss runs the business the way he does. • Then we speak...
Hotel Interactive Radio Show, This Week in Hospitality
Dec 16, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
Too many people are hungry and during the holiday time giving back seems to come into focus. So we took some time to speak with Brian Burton, CEO of ThreeSquare, which is Southern Nevada’s largest food bank. Based in Las Vegas the feed thousands of people every day. So we learn all about how they do and more importantly, what you can do to help hunger issues in your home town.
Hotel Interactive Radio Show, This Week in Hospitality
Dec 6, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
The show starts off with Red Lion’s interim President & CEO Jim Evans. This northwestern U.S. based hotel company has transformed during the last couple of years and Evans and Julie Shifflet, the company’s EVP & CFO. They share the story of how Red Lion has changed by getting its financial house in order, focusing its strategy and putting together a team that will ensure future growth. An interesting and fun interview. Note: Evans is a long time board member and is only interim CEO...
Hotel Interactive Radio Show, This Week in Hospitality
Nov 27, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
Glenn has a great conversation with Nancy Trejos, who writes about everything hotels for USA Today and is an expert on trends. Joining the conversation is Bruce Ford, SVP of Lodging Econometrics, who has plenty of factiods in his brain that are dying to come out. The conversation starts by hearing what Nancy has to say about how the next generation of hotels are being developed. It’s great to hear that hotel companies such as Marriott are looking to the future by engaging guests in the...
Hotel Interactive Radio Show, This Week in Hospitality
Nov 22, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
For this week’s show we speak with: Recently appointed President and CEO of the AH&LA Katherine Lugar. In this interview we discuss everything you need to know about the new AH&LA. And you need to know a ton because the entire organization has changed. They have a new membership model and a seriously heightened focus on advocacy. This interview will make you an expert on the AH&LA and its new leader. Then we speak with Ron Vlassic, regional VP with Kimpton Hotels &...
Hotel Interactive Radio Show, This Week in Hospitality
Nov 15, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
For this week’s show we speak with: Arthur Holst, VP, Operations with IHG Army Hotels. That’s right, we take a look at this intriguing niche where IHG is placing its brands on military bases as the Army privatizes hotel operations. So what will this strategy do for IHG? We get the answers. Then Kate Gibson, VP Corporate Responsibility and Maury Zimring, Director, Corporate Responsibility - Environmental Responsibility, share how IHG is helping to make a positive impact in communities in...
Hotel Interactive Radio Show, This Week in Hospitality
Nov 8, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
For this week’s show we dig deep into two of IHG’s brands. Glenn speaks with Mary Winslow, director, Brand Management for Hotel Indigo, Americas, where we get the inside scoop on the brand as it nears its 10th anniversary including how it found it’s footing, went more upscale, how it focuses on F&B and its future growth plans. Then Heather Balsley, SVP, Holiday Inn Brand Family, Americas, shares the state of Holiday Inns and its changes during the last few years and future plans. You...
Hotel Interactive Radio Show, This Week in Hospitality
Oct 31, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
This week Glenn has a cadre of evil spirits surrounding him and the crew talks industry trends and haunted hotels. We have a big group this week checking in on the mics including Mark Viola; Bruce Ford, SVP Business Development of Lodging Econometrics; Jeff Polly of Molecular Media and Tyler Jones of DecoLav. Get set to hear some spooky haunted tales and learn some practical information too.
Hotel Interactive Radio Show, This Week in Hospitality
Oct 28, 2013 Hotel Interactive Network
audio
eye 2
favorite 0
comment 0
This week Glenn speaks with Steven Belmonte, CEO of Vimana Franchise Systems which operates Centerstone and KeyWest Inns brands. We get an update on the state of the brands which includes new construction – yay economy – and his thoughts on myriad topics such as how to get ahead in this business, making your brand stand out, why he thinks the hotel industry needs to do better at recruiting young people, how Steve worked his way up from a front desk position to be one of the most notable...
Hotel Interactive Radio Show, This Week in Hospitality
Oct 18, 2013 Hotel Interactive Network
audio
eye 0
favorite 0
comment 0
This week Glenn speaks with Phil Cordell, Global Head for Focused Service and Hampton Brand Management for Hilton Worldwide. In this segment we discuss how Hampton is adapting to today’s modern audience on the cusp of its 30th anniversary. This is a fascinating peek into customer behavior, psychology and how to keep hotel owners happy with their Forever Young initiative. Then we speak to Richard Kessler, Chairman and CEO and Mark Kessler, President & COO of the Kessler Collection of...
Hotel Interactive Radio Show, This Week in Hospitality
Oct 11, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
This week Glenn speaks with Dean Savas, EVP Franchise with G6 Hospitality and Mark Williams, Director, Business Development with G6. For those that don’t know G6 features Motel 6 and Studio 6 brands. In this segment we learn all about what G6 is up to. How their products have adapted to the times, how the company approaches the lodging business and of course how they view the state of the industry and how we can leverage it. Then we speak to Robert Nyman, founder of the Nyman Group to discuss...
Hotel Interactive Radio Show, This Week in Hospitality
Oct 4, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
The guys also discuss the myriad changes taking place at Wyndham’s hotel brands, specifically the changes you can expect with the iconic Howard Johnson’s brand and what else you can expect in years to come. Oh yeah, you’ll get a peek into his leadership style too. Then we switch gears and chat about how to boost your revenue with the guys from Duetto. We have CEO, Patrick Bosworth, and Scott Edgington, Chief Revenue Officer. Topics discussed include why revenue managers are so cool and...
Hotel Interactive Radio Show, This Week in Hospitality
Sep 27, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
We also get a little insight into how he sees the state of the industry and gives clues as to how everyone can be more successful. Then we get into an interview with the inimitable Bruce Ford, SVP of Business Development at Lodging Econometrics and David Bennett SVP – Head of US Commercial Real Estate, Salmon Run Capital. Of course we discuss the state of the industry and all sorts of mishegoss (that’s Yiddish people for crazy insane behavior of chatter) before getting into understanding...
Hotel Interactive Radio Show, This Week in Hospitality
Sep 13, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
This week we speak to our good friends of Andrew White and Jeff Polly of Molecular Media. They work with us behind the scenes at all our BITAC events to make us look good on stage. And while it’s tough to make Glenn look good anywhere, these guys can do it! But this week we corralled them into something more important, talking about how you can use cool new design related technologies to enhance the guest experience and get folks jazzed about visiting your hotel. We talk about how you can...
Hotel Interactive Radio Show, This Week in Hospitality
Aug 16, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
As one of the largest casinos in the world, Foxwoods has been expanding for more than 15 years, the most recent expansion in 2008 created the MGM Grand Resort at Foxwoods. In this episode we start by chatting it up with the Mashantucket Pequot tribes Chairman Rodney Butler who shares the history of how he and his people used to live before casinos changed everything. We also discuss how they got gaming started even as Wall Street said it would never work, who their unlikely financial savior...
Hotel Interactive Radio Show, This Week in Hospitality
Jul 29, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
This week Glenn is with semi-regular cohort Bruce Ford, SVP of Lodging Econometrics, as well as a new guest to our show, Chris Daly, President of the public relations firm Daly Gray Communications. Chris’ firm represents hotel companies accounting for about 25 percent of the total hotels in the country at any given time, and he is also a crisis communications specialist. So we get into that issue as well as many others critical to helping your bottom line. Better yet, Glenn and Bruce have...
Hotel Interactive Radio Show, This Week in Hospitality
Jul 23, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
We talk about what it was like designing in New York City in the late 1970s, get really deep discussing the roots of creativity and then get into a great marketing experience. Celia’s work was recently featured on Food Network’s Food Court Wars and we discuss how she got involved, what was expected of her firm, discuss if this is an effective marketing mechanism and lots more.
Hotel Interactive Radio Show, This Week in Hospitality
Jul 12, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
Mark is just back from Disney’s Aulani Resort in Hawaii and shares his experiences with Glenn who was stuck in Brooklyn overt the holiday dealing with a lice infestation in his kids’ hair. Too much? We say not enough. Mark shares his experience before the guys get into discussing the ridiculous, which is a proposed Las Vegas Resort complex with 45 hotels! Ha. We think Nixon has a better chance of coming back from the dead and being reelected president than this happening. We also discuss...
Hotel Interactive Radio Show, This Week in Hospitality
Jul 5, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
We speak with: Fred Schwartz, President, AAHOA Mehul Patel, Chairman, AAHOA Pratik Patel, Vice Chairman, AAHOA Bhavish Patel Mid East Regional Director, AAHOA Atul Patel, Partner, Asha Management Nimesh Zaver, CEO, Insignia Hotel Management Jay "Jimmy", Patel Bharat “Bruce”, Patel
Hotel Interactive Radio Show, This Week in Hospitality
Jun 28, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
In this episode we make our observations about the local market since we have never been here before. This place is ridiculous! But more importantly we dive into who is the Global Traveler. What interests them, what are their habits, what can you do to lure them in? This episode may be a wee bit short but it is jam packed with information. Plus we recorded it on a balcony overlooking the Mediterranean Sea. How long could we tape for?! Join us here each week for a great new show!
Hotel Interactive Radio Show, This Week in Hospitality
Jun 14, 2013 Hotel Interactive Network
audio
eye 1
favorite 0
comment 0
If you want to know anything about Las Vegas dining, how a massive casino resort feeds all its guests or learn about the latest in dining trends this is the perfect podcast for you. We speak with: Sebastien Silvestry, VP Food & Beverage at The Venetian and The Palazzo Ralph Cautela, Director of Food & Beverage at The Cosmopolitan of Las Vegas Jason Johnston, Executive Sous Chef at Bellagio